Payment Policy

Service note - Verified framework: gocontigo presents and settles all checkout amounts in United States dollars (USD), with taxes collected as applicable law requires.

About Credit/Debit Card

Process clarification - Policy-based timing: Supported card networks include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

Authorization and transaction security

Customer outcome - Outcome-based framework: Shopify and its payment providers transmit the payment securely. The issuer may create a temporary authorization hold while approval and fraud checks are completed.

Declined transactions and credits

What to expect - Customer-first summary: If authorization fails, the customer should verify the billing information with the issuer. Approved credits are sent back to the original payment method in 5-10 business days.

Merchant identity and contact details

Store responsibility - Clear procedure: gocontigo handles questions about this page through the contact details below.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoroute.shop

Phone: 512-947-0602

Physical and return address: 4492 Valley Ln, Rudy, Arkansas, 72952, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).